500 Errors in Programmable Messaging API

Resolved

Twilio Programmable Messaging API and Verify were degraded for 5 minutes between 06:03 and 06:08 Pacific Time on 12/02/2024. During this period of time, customers sending messages may have received 5xx's in API responses. The issue has now been resolved.

Investigating

Our monitoring systems have detected a potential issue Programmable Messaging API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.