SMS Delivery Delays and Failures to Altan Redes in Mexico

Resolved

We are no longer experiencing SMS delivery delays when sending messages to to Altan Redes in Mexico. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to Altan Redes in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing MMS/SMS delivery delays when sending messages to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available