SMS Delivery Delays to Claro and ICE Networks in Costa Rica

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to Claro and ICE networks in Costa Rica. This incident has been resolved.

Update

We are observing recovery in the SMS delivery time when sending messages to Claro and ICE networks in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery delays when sending messages to Claro and ICE networks in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to Claro network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.