SMS Delivery Report Delays to Surf Telecom in Brazil 724-17 via Subset of Longcodes


Incident resolved in 35h34m3s

Resolved

We are no longer experiencing SMS delivery report delays when sending to Surf Telecom in Brazil via subset of longcodes. This incident has been resolved.

1757295787

Update

We are observing recovery in delivery report delays when sending to Surf Telecom in Brazil 724-17 via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1757288601

Investigating

We are continuing to experience delays in receiving message delivery reports when sending to Surf Telecom in Brazil via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

1757278210

Investigating

We are continuing to experience delays in receiving message delivery reports when sending to Surf Telecom in Brazil via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

1757221444

Investigating

We are continuing to experience delays in receiving message delivery reports when sending to Surf Telecom in Brazil via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

1757192647

Investigating

We are experiencing delays in receiving message delivery reports when sending to Surf Telecom in Brazil via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

1757178266

Investigating

We are experiencing delays in receiving message delivery reports when sending to Surf Telecom in Brazil via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

1757171341

Investigating

We are experiencing delays in receiving message delivery reports when sending to Surf Telecom in Brazil via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

1757167744