MMS Delivery Delays From a Subset of Twilio Short Codes to Verizon and T-Mobile United States

Resolved

The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.

Update

We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Update

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Update

We are continuing to work on a fix for this issue.

Update

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.