SMS Delivery Failures to and From Multiple Countries via a Subset of Twilio Longcodes

Resolved

We are no longer experiencing SMS delivery failures to multiple countries via a subset of Twilio long codes. This incident has been resolved.

Update

We are observing recovery in SMS delivery failure when sending messages to multiple countries via a subset of Twilio long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery failures when sending messages to multiple countries via a subset of Twilio long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with SMS delivery failures when sending messages to multiple countries via a subset of Twilio long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.