5xx's in the Twilio Programmable Messaging API Responses

Resolved

The Twilio Programmable Messaging API was partially degraded for 2 minutes on 05/22/2025 between 14:00:40 PST and 14:01:30 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

Update

Our engineers are currently investigating the customer impact of a retroactive issue with the Twilio Programmable Messaging API. We will follow up and provide customer impact details within 2 hours.