Voice Quality Issue to a Subset of Twilio New Zealand Phone Numbers Affected

Resolved

The issue affecting Voice quality to Twilio New Zealand phone numbers has been fixed.

Update

We have started seeing recovery for Voice quality to Twilio New Zealand phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

We continue investigating an issue with Voice quality to a subset of Twilio New Zealand phone numbers, although we have started seeing recovery. We expect to provide another update in 2 hours or as soon as more information becomes available

Update

We have started seeing recovery for Voice quality to Twilio New Zealand phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in one hour or as soon as more information becomes available.

Update

We have started seeing recovery for Voice quality to Twilio New Zealand phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in one hour or as soon as more information becomes available.

Investigating

We are investigating an issue with Voice quality to a subset of Twilio New Zealand phone numbers. We expect to provide another update in 1 hour or as soon as more information becomes available