SMS/MMS Delivery Report Delays to the Verizon Wireless Network in the United States for a Subset of Toll-Free Numbers and Short Codes


Incident resolved in 34h6m37s

Resolved

We are no longer experiencing MMS/SMS delivery report delays when sending messages to Verizon Wireless in US for a Subset of Toll Free Numbers. This incident has been resolved.

1739421172

Update

We are observing recovery in MMS/SMS delivery report delays when sending messages to Verizon Wireless in US for a Subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1739413513

Investigating

We continue experiencing MMS/SMS delivery report delays when sending messages to Verizon Wireless in US for a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

1739396045

Investigating

We are experiencing MMS/SMS delivery delays when sending messages to Verizon Wireless in US for a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1739367255

Investigating

We are experiencing MMS/SMS delivery delays when sending messages to Verizon Wireless in US for a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1739353456

Investigating

We are experiencing MMS/SMS delivery delays when sending messages to Verizon Wireless in US for a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1739347187

Investigating

After monitoring for some time, we are still experiencing SMS/MMS delivery reports delays when sending messages to Verizon Wireless in US for a Subset of Toll Free Numbers. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1739343601

Update

We are observing recovery in SMS delivery delays when sending messages to Verizon Wireless network in the United States for a subset of Toll-Free Numbers and Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1739341725

Investigating

We have identified that a subset of Short Codes is also impacted by this incident. The issue currently affects SMS/MMS delivery report delays to the Verizon Wireless network in the United States for a subset of Toll-Free Numbers and Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1739316411

Investigating

We are still experiencing SMS/MMS delivery reports delays when sending messages to Verizon Wireless in US for a Subset of Toll Free Numbers. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1739307912

Investigating

We are continuing to investigate this issue.

1739303609

Investigating

We are experiencing SMS/MMS delivery reports delays when sending messages to Verizon Wireless in USA for a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1739300787

Investigating

We are experiencing MMS delivery delays when sending messages to Verizon Wireless in USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1739299247

Investigating

We are continuing to investigate this issue.

1739299198

Investigating

We are experiencing MMS delivery delays when sending messages to Verizon Wireless in USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1739298375