Automated Alert: Minimal Customer Impact

Resolved

We have fully investigated the issue with 5XX errors and latency on Twilio Messaging API, and it was determined that the impact was limited to a small set of customers. All systems are operational.

Update

Our engineers are currently investigating the customer impact of a retroactive issue with 5XX errors and latency on Twilio Messaging API. We will follow up and provide customer impact details within 2 hours.