SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States


Incident resolved in 11h31m51s

Resolved

We are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. This incident has been resolved.

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Update

We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1772811013

Update

We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

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Investigating

We continue to experience SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

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Investigating

We continue to experience SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

1772787612

Investigating

We continue to experience SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

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Investigating

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

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