SMS Delivery Delays From Twilio Short-Code Numbers to US Carriers


Incident resolved in 24h46m12s

Resolved

Our monitoring shows overall improvement in carrier-side traffic congestion and we are no longer observing SMS delivery delays, we are observing instant SMS delivery from Twilio Short-Code numbers at this time. This issue is now resolved.

1733243509

Update

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1733236643

Update

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1733221270

Update

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1733207015

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Recovering) T-Mobile (status - Recovering) Verizon (status - Operational) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed) Small Networks Google Voice (status - Recovering) Small Networks Cspire (status - Recovering) Small Networks Dish Networks (status Recovering) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733200312

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Recovering) T-Mobile (status - Recovering) Verizon (status - Recovering) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed) Small Networks Google Voice (status - Recovering) Small Networks Cspire (status - Recovering) Small Networks Dish Networks (status Recovering) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733193116

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Recovering) T-Mobile (status - Recovering) Verizon (status - Recovering) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed) Small Networks Google Voice (status - Recovering) Small Networks Cspire (status - Recovering) Small Networks Dish Networks (status Recovering) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733185866

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Recovering) T-Mobile (status - Recovering) Verizon (status - Recovering) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed) Small Networks Google Voice (status - Recovering) Small Networks Cspire (status - Recovering) Small Networks Dish Networks (status Recovering) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733178694

Investigating

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1733178353

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Delayed) T-Mobile (status - Delayed) Verizon (status - Delivery Report Delays) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed) Small Networks Google Voice (status - Delayed) Small Networks Cspire (status - Delayed) Small Networks Dish Networks (status Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733170953

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Delayed) T-Mobile (status - Delayed) Verizon (status - Delivery Report Delays) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed) Google Voice (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733166669

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Delayed) T-Mobile (status - Operational) Verizon (status - Delivery Report Delays) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed) Google Voice (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733162837

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Delayed) T-Mobile (status - Operational) Verizon (status - Operational) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733161171

Investigating

Due to sustained high traffic on the Small US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Operational) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733154337