Message Logs Performance Issues


Incident resolved in 150h5m7s

Resolved

Latency for subsets of traffic has been resolved and Messaging Logs is operating normally at this time.

1788482428

Update

We are continuing to monitor the small subsets of traffic that may experience a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.

1788462012

Update

We are continuing to monitor the small subsets of traffic that may experience a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.

1788375626

Update

We are continuing to monitor the small subsets of traffic that may experience a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.

1788289232

Update

We are continuing to monitor the small subsets of traffic that may experince a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.

1788201445

Update

We have started seeing recovery for Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.

1788114910

Update

We have identified an issue with Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.

1788028505

Update

We have identified an issue with Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.

1787942121