SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode

Resolved

We are no longer experiencing SMS delivery failures to Telus Network in Canada Over a Subset of Shortcode. This incident has been resolved.

Update

We are observing successful SMS delivery to Telus Network in Canada Over a Subset of Shortcode. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are continuing to investigate the SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating

We are continuing to investigate the SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are continuing to investigate the SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.