SMS Delivery Failures from Twilio to Natcom Haiti


Incident resolved in 65h20m43s

Resolved

The incident has been resolved and SMS delivery from Twilio to Natcom network subscribers in Haiti is operating normally.

1783175248

Update

We have observed a recovery in SMS delivery from Twilio to Natcom network subscribers in Haiti and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1783168868

Update

We have observed a recovery in SMS delivery from Twilio to Natcom network subscribers in Haiti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1783161322

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

1783144674

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

1783057647

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

1782999875

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1782971052

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1782956592

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1782949366

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1782945738

Update

Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1782944213

Update

Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1782940416

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Natcom network subscribers in Haiti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1782940005