Private offering and Porting Request forms are currently unavailable in Console


Incident resolved in 33h10m45s

Resolved

The issues with Private Offering and International Porting fulfillment at Twilio has been resolved, and the Console is operating normally at this time.

1769539091

Update

Private Offering and International Porting fulfillment at Twilio are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

1769537398

Update

While we have identified the issue, our engineering team is continuing to work on a fix for the issues affecting Private Offering and International Porting fulfillment at Twilio. While customers are still able to submit requests, confirmation emails are being sent and fulfillment may be delayed. Our team is working to resolve the issue as quickly as possible. We will provide another update in 16 hours or sooner if additional information becomes available.

1769496741

Investigating

We are actively investigating ongoing issues affecting Private Offering and International Porting fulfillment at Twilio. While customers are still able to submit requests, confirmation emails may not be sent and fulfillment may be delayed. Our team is working to resolve the issue as quickly as possible. We will provide another update in 8 hours or sooner if additional information becomes available.

1769444241

Investigating

We are actively investigating ongoing issues affecting Private Offering and International Porting fulfillment at Twilio. While customers are still able to submit requests, confirmation emails may not be sent and fulfillment may be delayed. Our team is working to resolve the issue as quickly as possible. We will provide another update in 4 hours or sooner if additional information becomes available.

1769429817

Investigating

We are actively investigating ongoing issues affecting Private Offering and International Porting fulfillment at Twilio. While customers are still able to submit requests, confirmation emails may not be sent and fulfillment may be delayed. Our team is working to resolve the issue as quickly as possible. We will provide another update in 2 hours or sooner if additional information becomes available.

1769423082

Investigating

Our engineers have identified the issue where the Private Offering form and Porting Request form in Console are currently unavailable. Our team is working on getting it restored. We expect to provide another update in 1 hour or as soon as more information becomes available.

1769419646