MMS Delivery Delays and Failures to Multiple Networks in United States of America via subset of Longcodes

Resolved

We are no longer experiencing MMS delivery delays and failures when sending messages to Multiple Networks in United States of America via subset of Longcodes. This incident has been resolved.

Update

We are observing recovery in MMS Delivery Delays and Failures to Multiple Networks in United States of America via subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing MMS Delivery Failures to Altice in United States of America via subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.