Users Unable to Verify Phone Number on Newly-Created Twilio Accounts


Incident resolved in 1h28m40s

Resolved

The issue preventing some users from verifying their phone number when creating a new Twilio account has been resolved and the service is operating normally at this time.

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Investigating

We are continuing to investigate an issue that is preventing some users from verifying their phone number when creating a new Twilio account. Our engineering team is continuing to look into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

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Investigating

We have identified an issue that is preventing some users from verifying their phone number when creating a new Twilio account. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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