Small Number of Voice Calls Are Failing Stir/Shaken Attestation


Incident resolved in 24h54m43s

Resolved

The issue that caused a small number of Voice calls to fail Stir/Shaken Attestation has been resolved and is operating normally at this time.

1753242899

Update

We continue observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 16 hours or as soon as more information becomes available.

1753227733

Update

We continue observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.

1753199254

Update

We are observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.

1753171125

Update

We are observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1753164012

Update

We are observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1753156873

Investigating

We are currently investigating an issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. Our engineering team is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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