SMS Delivery Failures to and from Multiple Networks in Mexico for Long Codes

Resolved

We are no longer experiencing SMS delivery and receive failures to and from multiple networks in Mexico for a subset of long codes. This incident has been resolved.

Update

We are observing successful SMS delivery and receive failures to and from multiple networks in Mexico for a subset of long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing successful SMS delivery and receive failures to and from multiple networks in Mexico for a subset of long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery and receive failures to and from multiple networks in Mexico for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery and receive failures to and from multiple networks in Mexico for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Failures to and from Multiple Networks in Mexico for a Subset of Longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.