Pricing Callback Delays


Incident resolved in 8h37m16s

Resolved

The issue affecting messaging pricing callbacks, usage notifications for Billing events and balance updates has been resolved and service is operating normally at this time.

1780565080

Update

The issue affecting affecting messaging pricing callbacks, usage notifications for Billing events and balance updates are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

1780563248

Investigating

We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.

1780560517

Investigating

We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.

1780556920

Investigating

We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.

1780553390

Investigating

We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 4 hours or as soon as additional information becomes available

1780549770

Investigating

We are currently investigating a service interruption affecting some pricing callbacks being delayed. We will provide another update within 2 hours or as soon as additional information becomes available.

1780542864

Investigating

We are currently investigating a service interruption affecting some pricing callbacks being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.

1780539252

Investigating

Our monitoring systems have detected a potential issue with Billable Items Service Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

1780534044