SMS Delivery Delays & Failures to Multiple Networks in Italy via Subset of Long Code & Alphanumeric Numbers

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to multiple networks in Italy via a subset of long code and alphanumeric numbers. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays and failures when sending messages to multiple networks in Italy via a subset of long code and alphanumeric numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery delays and failures when sending messages to Multiple Networks in Italy via Subset of Long Code & Alphanumeric Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery delays and failures when sending messages to Multiple Networks in Italy via Subset of Long Code & Alphanumeric Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Multiple Networks in Italy via Subset of Long Code & Alphanumeric Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.