SMS Delivery Delays to Multiple Networks in Multiple Countries in APAC and EMEA

Resolved

We are no longer experiencing outbound SMS delivery delays when sending messages to multiple networks in multiple Countries in APAC and EMEA regions. This incident has been resolved.

Update

We are observing recovery in outbound SMS delivery delays when sending messages to multiple networks in multiple Countries in APAC and EMEA regions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing outbound SMS delivery delays when sending messages to multiple networks in multiple Countries in APAC and EMEA regions. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.