SMS Delivery Delays and Delivery Failures to Multiple Networks in United States of America via Subset of Shortcodes

Resolved

Twilio Network was degraded for 35 minutes between 11:00 AM and 11:35 AM Pacific Time on 10/31/2024. During this period of time customers may have experienced SMS Delivery Delays and Delivery Failures to Multiple Networks in United States of America via Subset of Shortcodes. The issue has now been resolved.

Update

Our engineers are currently investigating the customer impact of a retroactive issue with SMS Delivery Delays and Delivery Failures to Multiple Networks in United States of America via Subset of Shortcodes. We will follow up and provide customer impact details within 2 hours.