SMS Delivery Delays to Multiple Networks in Brazil

Resolved

We are no longer experiencing SMS delivery report delay when sending messages to multiple networks in Brazil. This incident is resolved.

Update

We are observing recovery in SMS delivery report delay when sending messages to multiple networks in Brazil. We will continue monitoring the services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery report delay when sending messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.