Automated Alert: Minimal Customer Impact - Delay in Processing Inbound Email Messages in Conversations

Resolved

We have fully investigated the delay in processing inbound email messages in Conversations and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Investigating

Our monitoring systems have detected a delay in processing Inbound Email Messages in Conversations. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.