Some Percentage of RCS Messages are Experiencing Delays

Resolved

We are no longer experiencing delays with RCS messages. This incident has been resolved.

Update

We are still observing recovery in a percentage of RCS messages being delayed. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are still observing recovery in a percentage of RCS messages being delayed. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery in a percentage of RCS messages being delayed. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still investigating an issue where some percentage of RCS messages are delayed. Our team has identified that the RCS service is returning permission denied errors, which is impacting message delivery for some of our customers. We are actively working to resolve this as quickly as possible. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are currently investigating an issue where some percentage of RCS messages are delayed. Our team has identified that the RCS service is returning permission denied errors, which is impacting message delivery for some of our customers. We are actively working to resolve this as quickly as possible. We will provide another update in 1 hour or as soon as more information becomes available.