SMS Delivery Failure to Multiple Networks in Japan via domestic pre-registered Sender ID

Resolved

We are no longer experiencing SMS delivery failures to multiple networks in Japan via subset of domestic pre-registered Sender ID. This incident has been resolved.

Update

We are observing successful SMS delivery to multiple networks in Japan via subset of domestic pre-registered Sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery failures to multiple networks in Japan via subset of domestic pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery failures to multiple networks in Japan via subset of domestic pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.