SMS Delivery Failures to Multiple Networks in Canada for a Subset of Short Codes

Resolved

We are no longer experiencing SMS delivery failures to multiple networks in Canada for a subset of short codes. This incident has been resolved.

Update

We are observing recovery with SMS delivery delays when sending messages to multiple networks in Canada for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery with SMS delivery delays when sending messages to multiple networks in Canada for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery with SMS delivery delays when sending messages to multiple networks in Canada for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery with SMS delivery delays when sending messages to multiple networks in Canada for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to multiple networks in Canada for a subset of short codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to multiple networks in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.