SMS Delivery Delays to Claro in Colombia

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to Claro in Colombia. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to Claro in Columbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery delays when sending messages to Claro in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to Claro in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.