SMS Delivery Delays and Failures to Multiple Networks in Italy via Subset of Long Codes


Incident resolved in 36h15m45s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Italy via subset of long codes. This incident has been resolved.

1763338024

Update

We are observing recovery in MMS/SMS delivery delays when sending messages to multiple networks in Italy via subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.

1763327609

Investigating

We continue experiencing SMS delivery delays and failures to multiple networks in Italy via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

1763318434

Investigating

We continue experiencing SMS delivery delays and failures to multiple networks in Italy via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

1763260771

Investigating

We continue experiencing SMS delivery delays and failures to multiple networks in Italy via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1763232430

Investigating

We continue experiencing SMS delivery delays and failures to multiple networks in Italy via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1763218029

Investigating

We continue experiencing SMS delivery delays and failures to multiple networks in Italy via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1763210851

Investigating

We are experiencing SMS delivery delays and failures to multiple networks in Italy via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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