SMS Delivery Receipt Delays from Twilio to MTN Cameroon


Incident resolved in 57h18m32s

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Cameroon are operating normally.

1790454739

Update

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1790442041

Update

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1790434177

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

1790361268

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.

1790303646

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

1790274346

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

1790259905

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

1790252679

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

1790249048

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

1790248427