Data store functionality degraded for integration with Dialogflow CX agents


Incident resolved in 18h54m43s

Resolved

The issue causing customers leveraging Dialogflow CX data stores for their integration with Dialogflow CX to experience generic failure responses from the data store has been resolved and all services are now operating normally.

1769018313

Update

Dialogflow CX data store functionality for integrations is now operating normally. Mitigation was applied and data store functionality should be functioning as intended. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

1769016842

Investigating

Customers leveraging Dialogflow CX data stores for their integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 16 hours or as soon as more information becomes available.

1769003309

Investigating

Customers leveraging Dialogflow CX data stores for their integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 8 hours or as soon as more information becomes available.

1768974510

Investigating

Customers leveraging Dialogflow CX data stores for their integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 4 hours or as soon as more information becomes available.

1768960298

Investigating

Customers leveraging Dialogflow CX data stores for their integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 2 hours or as soon as more information becomes available.

1768953933

Investigating

Customers leveraging Dialogflow CX data stores for their integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 1 hour or as soon as more information becomes available.

1768950588

Investigating

Customers leveraging Dialogflow CX data stores for their integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 1 hour or as soon as more information becomes available.

1768950503

Investigating

Customers leveraging Dialogflow CX data stores for their integration with Dialogflow CX may experience generic failure responses from the data store. We will provide another update in 1 hour or as soon as more information becomes available.

1768950230