SMS Delivery Delays From Twilio Toll-Free Numbers to US Carriers


Incident resolved in 13h46m8s

Resolved

We are no longer experiencing delivery report delays in SMS delivery issues from Twilio Toll-Free. This incident has been resolved.

1764657299

Update

We are observing recovery in delivery report delays in SMS delivery issues from Twilio Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1764650160

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - DLR Delayed) US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1764647109

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - DLR Delayed) US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1764640803

Investigating

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Toll-free at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1764629314

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - DLR Delayed)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1764622100

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Delayed)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1764618359

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - DLR Delayed) T-Mobile (status - Operational) Verizon (status - Delayed)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1764611637

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Delayed)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1764607731