SMS Delivery Delays from Twilio to Multiple Networks in South Africa


Incident resolved in 11h21m2s

Resolved

The incident has been resolved and SMS delivery from Twilio to network subscribers on affected networks in South Africa is operating normally.

1778059085

Update

We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1778052361

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1778049372

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1778034640

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1778026942

Update

Twilio customers may be experiencing SMS Delivery Delays between Twilio Numbers and Multiple Networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

1778023319

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

1778021858

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1778018223