SMS Delivery Failures to Vivo in Brazil Via a Subset of Shortcodes

Resolved

We are no longer experiencing SMS delivery failures to Vivo in Brazil via a subset of shortcodes. This incident has been resolved.

Update

We are now observing successful SMS delivery to Vivo in Brazil via a subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still observing SMS delivery failures to Vivo in Brazil via a subset of shortcodes. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are still observing SMS delivery failures to Vivo in Brazil via a subset of shortcodes. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing SMS Delivery Failures to Vivo in Brazil Via a Subset of Shortcodes. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.