SMS Delivery Report Delays to Multiple Networks in Colombia for a Subset of Shortcodes

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Colombia. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to multiple networks in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to multiple networks in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to multiple networks in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.