SMS Delivery Delays to Claro Network in Guatemala, Honduras and Nicaragua


Incident resolved in 27h20m14s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Claro network in Guatemala and Honduras. This incident has been resolved.

1763830957

Update

We are observing recovery in SMS delivery delays when sending messages to Claro network in Guatemala, Honduras and Nicaragua. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

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Investigating

We're still experiencing SMS delivery delays when sending messages to Claro network in Guatemala, Honduras and Nicaragua. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

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Investigating

We're still experiencing SMS delivery delays when sending messages to Claro network in Guatemala, Honduras and Nicaragua. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1763755332

Investigating

After further investigation, we have identified that we're experiencing SMS delivery delays when sending messages to Claro network in Guatemala, Honduras and Nicaragua. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1763740956

Investigating

We are experiencing SMS delivery delays when sending messages to Claro network in Guatemala and Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1763736197

Investigating

We are experiencing SMS delivery delays when sending messages to Claro network in Guatemala and Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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