[SNOC] Call Quality Issues From a Subset of Twilio's Numbers in the United Kingdom


Incident resolved in 7h42m6s

Resolved

The issue affecting call quality from a subset of Twilio's Numbers in the United Kingdom has been resolved, and the service is functioning normally at this time.

1762452569

Update

We are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1762445627

Update

We are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1762438385

Investigating

We are continuing to observe call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

1762434467

Update

We are continuing to observe call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

1762430697

Update

We are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1762427829

Investigating

We are observing call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

1762424843