SMS Delivery Failures from Telefonica to Twilio's Shortcodes in Mexico

Resolved

We are no longer experiencing SMS delivery failures to Twilio's Shortcodes in Mexico. This incident has been resolved.

Investigating

We are experiencing SMS delivery failures to Twilio's Shortcodes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.