Voice Signaling and Media traffic Affected for Interconnect (TNX) customers in US2


Incident resolved in 94h43m57s

Resolved

The issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2 was resolved as of Jan 22nd at 20:30 PT

1769188552

Update

We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 24 hours or as soon as more information becomes available.

1769079555

Update

We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 24 hours or as soon as more information becomes available.

1768993139

Update

We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 16 hours or as soon as more information becomes available.

1768935451

Update

We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 8 hours or as soon as more information becomes available.

1768906721

Update

We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 4 hours or as soon as more information becomes available.

1768892286

Update

We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 4 hours or as soon as more information becomes available.

1768877925

Update

We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 4 hours or as soon as more information becomes available.

1768863594

Update

We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 2 hours or as soon as more information becomes available.

1768856038

Update

We have mitigated the issue that was causing impact to Voice signaling and media traffic for some Interconnect (TNX) customers in US2. We are continuing to carefully monitor recovery to ensure recovery is sustained. We expect to provide another update in 30 minutes or as soon as more information becomes available.

1768854116

Investigating

We are still investigating an issue that may impact Voice signaling and media traffic for Interconnect (TNX) customers in US2. We are working to deploy a fix. We expect to provide another update in 30 minutes or as soon as more information becomes available.

1768853810

Investigating

We continue investigating an issue that may impact Voice signaling and media traffic for Interconnect (TNX) customers in US2. We are working to deploy a fix. We expect to provide another update in 30 minutes or as soon as more information becomes available.

1768851739

Investigating

Our engineers have identified an issue that may impact Voice signaling and media traffic for Interconnect (TNX) customers in US2. We are working to deploy a fix. We expect to provide another update in 15 minutes or as soon as more information becomes available.

1768850704

Investigating

Our monitoring systems have detected a potential issue with Programable Voice Services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

1768847515