TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification and Short Codes systems are down

Resolved

The TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, and Short Codes systems are functional. This incident has been resolved.

Update

The TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, and Short Codes systems are functional. This incident has been resolved.

Update

We have been informed that a fix is implemented and the TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, and Short Codes systems are functional. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Investigating

Customers attempting to access TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, and Short Codes systems will receive 5xx in the console and API. We will update in the next 1 hour or as soon as we have more information.