SMS Delivery Failures on DiGi and Celcom Networks in Malaysia via Subset of Alpha Sender ID's and Longcodes.


Incident resolved in 151h38m41s

Resolved

We are no longer experiencing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. This incident has been resolved.

1740530957

Update

We are observing successful SMS delivery to DiGi and Celcom Networks in Malaysia via a subset of Alpha Sender ID's and long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1740523847

Update

We have identified the issue causing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

1740503945

Update

We have identified the issue causing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

1740475770

Update

We have identified the issue causing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

1740462310

Update

We have identified the issue causing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

1740455146

Investigating

We are still investigating SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

1740445404

Investigating

We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

1740358659

Investigating

We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

1740265825

Investigating

We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

1740179226

Investigating

We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

1740093007

Investigating

We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

1740036545

Investigating

We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

1740007757

Investigating

We continue to experience SMS delivery failures to DiGi and Celcom Networks in Malaysia for a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

1739995124

Investigating

We are still experiencing SMS delivery failures to DiGi and Celcom Networks in Malaysia for a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

1739988362

Investigating

We are experiencing SMS delivery failures to DiGi and Celcom Networks in Malaysia for a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

1739985036