Inbound SMS Delivery Failures to a Subset of Phone Numbers in Brazil

Resolved

We are no longer experiencing SMS delivery failures to a subset of phone numbers in Brazil. This incident has been resolved.

Update

We are observing successful SMS delivery to a subset of Twilio phone numbers in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to experience inbound SMS delivery failures to a subset of phone numbers in Brazil . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing inbound SMS delivery failures to a subset of phone numbers in Brazil . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.