Increased Latency and Errors in DialogFlow

Resolved

The issue causing intermittent increased latency and errors, which may have resulted in dropped virtual agent sessions or slow responses with DialogFlow, has been resolved and DialogFlow is operating normally at this time.

Update

We are observing recovery with intermittent increased latency and errors, which may have resulted in dropped virtual agent sessions or slow responses with DialogFlow. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still investigating intermittent increased latency and errors, which may result in dropped virtual agent sessions or slow responses with DialogFlow. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating

We are still investigating intermittent increased latency and errors, which may result in dropped virtual agent sessions or slow responses with DialogFlow. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are still investigating intermittent increased latency and errors, which may result in dropped virtual agent sessions or slow responses with DialogFlow. We expect to provide another update in 2 hours or as soon as more information becomes available

Investigating

We are investigating intermittent increased latency and errors which may result in dropped virtual agent sessions or slow responses with DialogFlow. We expect to provide another update in 1 hour or as soon as more information becomes available

Investigating

Our monitoring systems have detected a potential issue with DialogFlow. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.