Issues when utilizing WhatsApp Sandbox to Send Messages


Incident resolved in 2h29m19s

Resolved

The issue impacting message send has been resolved and Twilio WhatsApp Sandbox is operating normally at this time.

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Update

Engineers identified and fixed the issue that was causing customers to be unable to send messages from Twilio's WhatsApp sandbox. Customers can now send messages via the Twilio sandbox as normal.

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Investigating

We are continuing to investigate this issue.

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Investigating

Customers may be unable to send messages from Twilio's WhatsApp sandbox. Engineers are investigating the issue.

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