SMS Delivery Failures from a Subset of Twilio Short Codes to Verizon United States

Resolved

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.

Update

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Update

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.