SMS Delivery Delays to Small US Networks From a Subset of Shortcodes


Incident resolved in 57h59m2s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. This incident has been resolved.

1730847470

Update

We are observing recovery in SMS delivery delays when sending messages to small US networks from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hrs or as soon as more information becomes available.

1730770073

Update

We are observing recovery in SMS delivery delays when sending messages to small US networks from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hrs or as soon as more information becomes available.

1730683620

Investigating

We are still experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1730663411

Investigating

We continue to experience SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1730649047

Investigating

We are still experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1730641835

Investigating

We are experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1730638728