High latency impacting sending outgoing messages for Programmable Messaging API


Incident resolved in 3h29m17s

Resolved

The High latency issue on outgoing messages for Programmable Messaging API has been resolved and service is operating normally at this time.

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Update

The High latency issue on outgoing messages for Programmable Messaging API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

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Investigating

We are experiencing High latency impacting sending outgoing messages for Programmable Messaging API. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Investigating

Our monitoring systems have detected a potential issue with High latency impacting outgoing messages for msg-send. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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