Outbound Call Quality issue from a Subset of Twilio Phone Numbers in Malaysia

Resolved

The issue affecting call quality from a subset of Twilio Phone Numbers in Malaysia has been resolved, and the service is functioning normally at this time.

Update

We have started seeing recovery for Outbound Call Quality issue from a subset of Twilio Phone Numbers in Malaysia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 Hours or as soon as more information becomes available.

Investigating

We continue to observe an Outbound Call Quality issue from a subset of Twilio Phone Numbers in Malaysia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating

We continue to observe an Outbound Call Quality issue from a subset of Twilio Phone Numbers in Malaysia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are observing an Outbound Call Quality issue from a subset of Twilio Phone Numbers in Malaysia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing an Outbound Call Quality issue from a subset of Twilio Phone Numbers in Malaysia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.